Professional & Trusted Basement Waterproofing Company

About

A True Canadian Success Story

The Crack Doctor is a professional fully accredited full service waterproofing company able to permanently solve any problem with a wet basement from inside or outside with or without digging.

Our award-winning company has helped tens of thousands of families and businesses permanently solve their wet basement problems.

Multiple year winners of THE CONSUMERS CHOICE AWARD for business excellence.

We use systems, technologies and formulations which are owned by us, and are exclusive to our company.
Our procedures and techniques have had a revolutionary effect on the waterproofing industry.
Multiple year winners of THE CONSUMERS CHOICE AWARD for business excellence.
Accredited member in Good Standing at Better Business Bureau (BBB)
The Crack Doctor will fix the problem quickly and permanently, from inside or outside.

Lifetime Transferable Warranty
Our repairs will give you peace of mind as The Crack Doctor’s warranty is for the life of the house and is fully transferrable.
Free 50 pt. Foundation Assessment
An accurate, comprehensive and useful analysis conducted by a qualified waterproofing expert.
Price Match Guarantee
Find a better price for a similar/comparable service/company and we will match it.

Our Process

The Crack Doctor has real brick and mortar locations and operating facility’s including in house engineering, estimating, accounting, warranty and training departments.

We are insured and bonded.
We do not use sub-contractors.
Our team of highly trained experts have undergone extensive background checks.
Our team is trained at our teaching facility by certified waterproofing instructors.

After a two year apprenticeship program, having successfully completed all aspects of their training, candidates are recognized as waterproofing experts and are able to work without engineer oversight.

After five years in the field with continuing education of engineering principals and modern advancements these seasoned professionals are recognized as Master Waterproofers and are able to teach other apprentices to follow in their footsteps.

As a responsible corporate citizen, The Crack Doctor, abides by all federally regulated safety procedures and training requirements.

We have helped more people make their wet basements dry than any other waterproofing company in Canada, and we can fix them from inside or outside.

Receive your FREE Estimate!Got a leak, crack or wet basement? We can help you today!

Simply fill out the short form below and one of our Certified Waterproofing Professionals will contact you.

IQ Testimonials

I wanted to send you a quick note to say how pleased I was with the work that was done on my foundation wall. Your quick response to my leaking wall was greatly appreciated. The technician was courteous and professional, and thoroughly explained the process he was going to perform to fix the crack. I originally thought it was just a leaking tie hole, but he pointed out the crack to me and proceeded to fix it. Thank you again for your efforts.
David

In this world, commendation is rarely given often enough so when I can, I try to let people know they have done a good job. That is why I am sending you this email. I live in Cambridge and had to call your Kitchener office to send someone out to repair a crack that had been fixed 3 years ago. Your office sent a very courteous, knowledgeable and pleasant individual named Justin. He took the time to explain the whole procedure to me and even called me to observe when he repaired the crack so I could actually see the product working. When he was finished with the job he assured me that the leak was fixed but in the event there any concerns in the future, just call and they'd send someone right away.
I appreciate the prompt attention I received when I called for this repair and would again like to thank your company and especially Justin for his courtesy and efficiency.
Debby

If you have water in your basement, call The Crack Doctor and it will be fixed forever. They were efficient, polite, informative and professional in their jobs. French drain was installed. The paneling, vapour barrier, and insulation was cut so neatly that we could re-install it ourselves. We should have called on The Crack Doctor years ago.
May and Keith, Mississauga, Ontario

I just wanted to pass along a message about two of your experts that came out to repair a leak in our basement last night.
They were extremely courteous, friendly, efficient and very informative. Not only did they repair the crack in the wall but they were extremely professional and did not leave on detail un-noticed. Please pass on my thanks and I will most definitely recommend your services to anyone that I know in the need of such repairs.
Cris

We live in Ottawa, Ontario and we had 4 cracks in our basement foundation that needed to be repaired with polyurethane injections. This is a 3 year old home and we weren’t expecting to have to repair the foundation so soon.
Mathew, our service technician, arrived at our house on time and was very patient at explaining to us why we had these cracks in our new home and how he would repair them. He also informed us that the repair had a Lifetime Transferable Warranty. It took him half a day to complete his work and even informed us that we should not hesitate to contact him if we noticed any leakage following his repair. We really appreciate such quality of service.
Two weeks after Mathew fixed our foundation cracks, it poured outside and lo and behold, there wasn’t any water seeping into our basement. When I called Michael, the Ottawa area owner for a few questions we had before we closed in our basement walls, he was very nice at answering our questions and informed us that we could call him anytime if we ever had more questions or problems regarding our foundation.
We would like to thank The Crack Doctor for your excellent worker and professionalism. We wouldn’t hesitate to recommend you to our family and friends.
Susane and Charles