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FAQ

Below are some of our most frequently asked questions to help you understand more about The Crack Doctor and the services we offer. Do you have a question for us that you don’t find below? Email us at [email protected] and we’ll get back to your shortly!


How long does it take to fix a crack in my solid poured concrete foundation?
In an unfinished area, it will take about 1 1/2 hours to repair a crack in a solid poured concrete foundation. In a finished area, where we have to remove a small section of drywall or paneling to expose the crack, it will take about 2 hours.


What areas do you service?
The Crack Doctor services Toronto, the GTA, Southern Ontario, Central Ontario, and Eastern Ontario. We also service Ottawa, Hull, Gatineau, and Montreal. For a complete listing of the areas we serve, please visit here.


Is your work guaranteed; and for how long?
The Crack Doctor’s warranty is amongst the most highly respected in the waterproofing industry. Most repairs are permanent and carry our famous lifetime transferrable warranty to never leak again or we will fix it for free.


Can you fix previously repaired cracks in solid concrete?
Yes we can and this repair carries the same transferrable lifetime warranty.


Can my basement be fixed from the inside?
Yes, most wet basement issues can be permanently repaired from the inside.


Do you carry liability insurance?
The Crack Doctor carries five million dollars of liability insurance, and we maintain full WSIB coverage.


Do you do excavation and outside waterproofing?
Yes, The Crack Doctor provides the full spectrum of waterproofing and foundation repair services including excavation, weeping tile replacement and outside waterproofing.

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0% Interest Payment PlanFor All Your Basement Repairs

Don’t worry. Get the basement repairs you need with The Crack Doctor’s 0% Interest Payment Plan.

Use the 0% Interest Payment Plan for your basement repairs and keep your savings in the bank.

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IQ Testimonials

I wanted to send you a quick note to say how pleased I was with the work that was done on my foundation wall. Your quick response to my leaking wall was greatly appreciated. The technician was courteous and professional, and thoroughly explained the process he was going to perform to fix the crack. I originally thought it was just a leaking tie hole, but he pointed out the crack to me and proceeded to fix it. Thank you again for your efforts.
David